Privacy Policy
Last updated: January 2024
Introduction
Ukwimi Botanicals ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We collect information you provide directly to us, including: name, email address, phone number, delivery address, and payment information when you make a purchase. We also collect information automatically through cookies and similar technologies, including your IP address, browser type, and browsing behavior.
How We Use Your Information
We use your information to: process and fulfill orders, communicate with you about your orders and our products, send marketing communications (with your consent), improve our website and services, and comply with legal obligations.
Information Sharing
We do not sell your personal information. We may share your information with: delivery partners to fulfill orders, payment processors to complete transactions, and service providers who assist our operations (all bound by confidentiality agreements).
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to: access your personal data, correct inaccurate data, request deletion of your data, opt out of marketing communications, and withdraw consent at any time.
Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at hello@ukwimibotanicals.com or via WhatsApp at +260 967 800 972.